MBSB Carbon Ltd. Privacy Policy
Effective Date: November 12, 2025
At MBSB Carbon Ltd., we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information we receive through our phone system powered by Grasshopper.
Messaging Terms and Conditions
MBSB Carbon Ltd. respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
1. Data Collection
We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
2. Data Usage
We use your data solely for:
Responding to your inquiries and providing support
Booking appointments
Customer care
3. Data Security
We protect your data with secure storage measures to prevent unauthorized access.
4. Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
5. Message and Data Rates May Apply
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Contact MBSB Carbon Ltd. at 888-964-8488 or m.pothier@mbsbcarbon.com for HELP or to STOP receiving messages.
6. Opt Out
You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to m.pothier@mbsbcarbon.com or calling 888-964-8488. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
7. Non-sharing
We do not share your data with third parties for marketing purposes. MBSB Carbon Ltd. will not sell, rent, or share the collected mobile numbers
8. Contact Us
You can text HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.
If you have any questions or concerns about this Privacy Policy or our use of your information, please contact us at:
MBSB Carbon Ltd.
2 Ralston Avenue, Suite 100
Dartmouth, Nova Scotia
B3B 1H7
888-964-8488